# HostSailor reviews 2026: 16 experience reports from Trustpilot

What users report about HostSailor on app stores, Trustpilot and in communities: ratings per platform, praised and criticised topics and detailed experience reports quoted with the link to the original.

## Ratings on platforms

- Trustpilot: 4/5 (122 ratings, 1 Nov 2026)

## Experience reports

Chosen by rule, never by hand: per platform at most 50 detailed reports of the last 12 months that describe a concrete experience, positive and negative in the ratio of the platform's stars. General praise or criticism without details is not shown. Short reviews are quoted in full, longer ones shortened to the passages with the experience (… marks cuts); the full review is behind the link.

### Trustpilot

Trustpilot: ratio as the stars there (78 % positive)

- 20 May 2026 · 1 of 5 stars · Negative: „…In less than 24 hours, my VPS has shut down twice. There’s absolutely no way to reach support, and even their own platform is down.…“ (− Uptime & reliability, − Support) https://www.trustpilot.com/reviews/6a0dcbc49b1ebdc91df621ac
- 5 May 2026 · 2 of 5 stars · Negative: „…the Amsterdam location was OK until one and a half month ago. Then the issues started; daily long periods of packet loss - and I'm not the only one. They seem to be unable to find the cause if this issue, and in the meanwhile they frequently ask if the "issue is still there".…“ (− Performance, − Support) https://www.trustpilot.com/reviews/69f9a69931cd02efe779f61b
- 12 Feb 2026 · 5 of 5 stars · Positive: „…Using their VPS more than 4 years now. They have a great stability, great uptime, fast and adorable tech.support. Really recommend to use their products!“ (+ Uptime & reliability, + Support) https://www.trustpilot.com/reviews/6989d1ad2bab4c72af10fe55
- 11 Feb 2026 · 5 of 5 stars · Positive: „…Rent a cheap VPS a long time ago, company was brought by Host Sailor, contract and machine smoothly goes to new provider Host Sailor, and get a stack upgrade. Nevertheless, I can do everything needed from the console even if I rent the cheapest contract“ (+ Control panel, + Overall impression) https://www.trustpilot.com/reviews/698bb66c211416e5261a221f
- 11 Feb 2026 · 5 of 5 stars · Positive: „…Have been with a Mini Sailor since 2021 summer, I experienced up and down, most of the time steady sailing. Rarely went down unless the inevitabilities stand in the way, but would eventually go up and back to normal route with even better condition, this feels surprisingly good.…“ (+ Overall impression, + Uptime & reliability) https://www.trustpilot.com/reviews/698bccf5ba2ee5e710926385
- 9 Feb 2026 · 5 of 5 stars · Positive: „…and real good customer service. I've been a customer with 2-3 different VPS's for over 5 years now, I'm extremely satisfied.“ (+ Overall impression, + Support) https://www.trustpilot.com/reviews/6989bbaa57b79363bb7ddde2
- 8 Feb 2026 · 5 of 5 stars · Positive: „…The customer service has always been very helpful and quick to respond, which is rare.…“ (+ Support) https://www.trustpilot.com/reviews/698849d2183da7c862e726c0
- 8 Feb 2026 · 5 of 5 stars · Positive: „…I got one of their small VPS , but it has been performing well due to it's strong cpu , and the price to performance ratio has been good too. It has been a few months and I've never needed to contact support…“ (+ Overall impression, + Performance, + Fees) https://www.trustpilot.com/reviews/6988f6ce8c57f3bd84ecb88f
- 6 Feb 2026 · 5 of 5 stars · Positive: „…their server are super stable, network is fast and support is great (Opened 2 tickets which were answered pretty fast.). … Currently have 2 beasts one in Netherlands and one in LA which performs better than expected.…“ (+ Uptime & reliability, + Support, + Overall impression, + Performance) https://www.trustpilot.com/reviews/698651fb55335237541a4280
- 6 Dec 2025 · 5 of 5 stars · Positive: „…Since many years, Hostsailor is my hosting provider for my website and multiple services and I'm very happy with it. All my services are Docker based and work well with their KVM Sailor for my low traffic needs.“ (+ Overall impression, + Fees, + Performance) https://www.trustpilot.com/reviews/69340eea6ca20b0c03d0543d
- 30 Nov 2025 · 5 of 5 stars · Positive: „…I’ve been using HostSailor for production and staging infrastructure for the past year and have been consistently impressed — they deliver excellent performance, transparent pricing, and responsive support.…“ (+ Performance, + Support, + Overall impression, + Uptime & reliability, + Fees) https://www.trustpilot.com/reviews/692abf17fa712b29fcdf5c6f
- 19 Nov 2025 · 4 of 5 stars · Positive: „…I have been with HostSailor for a few months hosting a small phpbb forum. … Uptime and customer service is good with responses usually within a day.…“ (+ Support, + Uptime & reliability, ○ Billing) https://www.trustpilot.com/reviews/691cfecd4eaef79707ff4e07
- 13 Nov 2025 · 5 of 5 stars · Positive: „…I tentatively purchased a VPS and was surprised to find that its CPU performance was unexpectedly better compared to similarly priced products from most other providers. Since then, I’ve been hosting a website on it, and the stability has been excellent.…“ (+ Performance, + Uptime & reliability) https://www.trustpilot.com/reviews/6916216583a8cad8bcaddc57
- 12 Nov 2025 · 5 of 5 stars · Positive: „…Some of HostSailor’s promo VPS are absolute tiny powerhouses. You’re looking at roughly 200 Geekbench 5 points per $1, with an $11 VPS hitting around 2,000 points. The crazy part? The scores barely drop even after a year.“ (+ Performance) https://www.trustpilot.com/reviews/69148d89bbadcafe2d128216
- 11 Nov 2025 · 1 of 5 stars · Negative: „…I got a VPS from this company and not working and there chat not resolve anything and closed the chat on my face this is so bad“ (− Support, − Uptime & reliability) https://www.trustpilot.com/reviews/6913437847637fdb03378e50
- 11 Nov 2025 · 1 of 5 stars · Negative: „…I saw an offer over LET talking about 50% OFF forever for VPS and ordered it, but in the 2nd month, they did not provide me the discount, and their customer service told me this was only for the 1st month only .. how come?!“ (− Billing) https://www.trustpilot.com/reviews/691348d7f2a183a685608851

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- **Canonical URL:** https://cryptovpss.com/en/hostsailor/reviews/
- **As of:** 2 Nov 2026
- **Data licence:** CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/)

Please cite: Source: cryptovpss.com (cryptovss), as of 2 Nov 2026, https://cryptovpss.com/en/hostsailor/reviews/