Basicsinterserver
- Server types
-
VPS, storage VPS
interserver.net checked 1 Nov 2026
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Source
interserver.net
Wording at the source
- Linux Cloud ComputeKVM VPS slices for websites, apps, databases, and custom stacks.from $3/mo - Windows Cloud ComputeWindows Server with Remote Desktop access.from $10/mo - Storage VPSLarger storage...
Checked Verified Check overdue · last 1 Nov 2026 Value wrong? Unchanged since 1 Nov 2026 What does [s] mean? - Virtualisation
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KVM, Hyper-V
interserver.net checked 1 Nov 2026
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Source
interserver.net
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- KVM VPS and Hyper-V virtualization options for secure workload isolation.
Checked Verified Check overdue · last 1 Nov 2026 Value wrong? Unchanged since 1 Nov 2026 What does [s] mean? - Operating systems
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Linux, Windows
interserver.net checked 1 Nov 2026
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Source
interserver.net
Wording at the source
- Root access for Linux VPS or administrator access for Windows VPS.
Checked Verified Check overdue · last 1 Nov 2026 Value wrong? Unchanged since 1 Nov 2026 What does [s] mean? - Control panels
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cPanel, Plesk, DirectAdmin
interserver.net checked 1 Nov 2026
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Source
interserver.net
Wording at the source
Control panelsUse Webuzo, DirectAdmin, cPanel, or Plesk when you want a panel instead of command-line-only administration.
Checked Verified Check overdue · last 1 Nov 2026 Value wrong? Unchanged since 1 Nov 2026 What does [s] mean? - Hourly billing
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No
interserver.net checked 1 Nov 2026
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Source
interserver.net
Wording at the source
Cloud VPS is billed month to month, and you can cancel at any time from your account.
Checked Verified Check overdue · last 1 Nov 2026 Value wrong? Unchanged since 1 Nov 2026 What does [s] mean? - Free trial
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No
interserver.net checked 1 Nov 2026
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Source
interserver.net
Wording at the source
There is no trial period or money-back guarantee on VPS hosting.
Checked Verified Check overdue · last 1 Nov 2026 Value wrong? Unchanged since 1 Nov 2026 What does [s] mean? - Money-back guarantee (days)
-
30
interserver.net checked 1 Nov 2026
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Source
interserver.net
Wording at the source
Refunds are only applicable to Web Hosting Accounts (packages Standard, Windows, Boost2/4/X and WordPress). Client may request InterServer refunds money within 30 days after sign up has taken place.
Checked Verified Check overdue · last 1 Nov 2026 Value wrong? Unchanged since 1 Nov 2026 What does [s] mean? - Refund policy
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30-day money-back on web hosting packages only (Standard, Windows, Boost, WordPress); no refunds on VPS, dedicated servers, colocation, licensing or IP transit after the service has started; dedicated/colo orders refundable before turn-up.
interserver.net checked 1 Nov 2026
Source and check
Source
interserver.net
Wording at the source
For services without instant activation such as Dedicated/Colocation and IP Transit accounts: Refunds will be issued to any order before service turn up at Client's request. Refunds are not offered on...
Checked Verified Check overdue · last 1 Nov 2026 Value wrong? Unchanged since 1 Nov 2026 What does [s] mean?
Fees and variants
| Attribute | 1 Slice | 4 Slices | 2 Slices |
|---|---|---|---|
| Host | |||
| Unmetered traffic |
No
interserver.net checked 1 Nov 2026
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Source
interserver.net
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1 Slice $3/ mo - 1 core2GB memory - 40GB SSD2TB transfer - 10GbpsShared portChecked Verified Check overdue · last 1 Nov 2026 Value wrong? Unchanged since 1 Nov 2026 What does [s] mean? |
No
interserver.net checked 1 Nov 2026
Source and check
Source
interserver.net
Wording at the source
4 Slices $12/ mo - 2 cores8GB memory - 160GB SSD8TB transfer - 10GbpsShared portChecked Verified Check overdue · last 1 Nov 2026 Value wrong? Unchanged since 1 Nov 2026 What does [s] mean? |
No
interserver.net checked 1 Nov 2026
Source and check
Source
interserver.net
Wording at the source
2 Slices $10/ mo - 1 core4GB memory - 80GB SSD4TB transfer - Hyper-VWindows VPS platformChecked Verified Check overdue · last 1 Nov 2026 Value wrong? Unchanged since 1 Nov 2026 What does [s] mean? |
| Traffic (TB per month) |
2
interserver.net checked 1 Nov 2026
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Source
interserver.net
Wording at the source
1 Slice $3/ mo - 1 core2GB memory - 40GB SSD2TB transfer - 10GbpsShared portChecked Verified Check overdue · last 1 Nov 2026 Value wrong? Unchanged since 1 Nov 2026 What does [s] mean? |
8
interserver.net checked 1 Nov 2026
Source and check
Source
interserver.net
Wording at the source
4 Slices $12/ mo - 2 cores8GB memory - 160GB SSD8TB transfer - 10GbpsShared portChecked Verified Check overdue · last 1 Nov 2026 Value wrong? Unchanged since 1 Nov 2026 What does [s] mean? |
4
interserver.net checked 1 Nov 2026
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Source
interserver.net
Wording at the source
2 Slices $10/ mo - 1 core4GB memory - 80GB SSD4TB transfer - Hyper-VWindows VPS platformChecked Verified Check overdue · last 1 Nov 2026 Value wrong? Unchanged since 1 Nov 2026 What does [s] mean? |
| IPv4 addresses included |
1
interserver.net checked 1 Nov 2026
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Source
interserver.net
Wording at the source
One Linux cloud compute slice is $3 per month and includes 1 CPU core, 2GB memory, 40GB SSD storage, 2TB monthly transfer, a shared 10Gbps port, one public IP address, and root access.Checked Verified Check overdue · last 1 Nov 2026 Value wrong? Unchanged since 1 Nov 2026 What does [s] mean? |
||
| vCPU cores |
1
interserver.net checked 1 Nov 2026
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Source
interserver.net
Wording at the source
1 Slice $3/ mo - 1 core2GB memory - 40GB SSD2TB transfer - 10GbpsShared portChecked Verified Check overdue · last 1 Nov 2026 Value wrong? Unchanged since 1 Nov 2026 What does [s] mean? |
2
interserver.net checked 1 Nov 2026
Source and check
Source
interserver.net
Wording at the source
4 Slices $12/ mo - 2 cores8GB memory - 160GB SSD8TB transfer - 10GbpsShared portChecked Verified Check overdue · last 1 Nov 2026 Value wrong? Unchanged since 1 Nov 2026 What does [s] mean? |
1
interserver.net checked 1 Nov 2026
Source and check
Source
interserver.net
Wording at the source
2 Slices $10/ mo - 1 core4GB memory - 80GB SSD4TB transfer - Hyper-VWindows VPS platformChecked Verified Check overdue · last 1 Nov 2026 Value wrong? Unchanged since 1 Nov 2026 What does [s] mean? |
| RAM (GB) |
2
interserver.net checked 1 Nov 2026
Source and check
Source
interserver.net
Wording at the source
1 Slice $3/ mo - 1 core2GB memory - 40GB SSD2TB transfer - 10GbpsShared portChecked Verified Check overdue · last 1 Nov 2026 Value wrong? Unchanged since 1 Nov 2026 What does [s] mean? |
8
interserver.net checked 1 Nov 2026
Source and check
Source
interserver.net
Wording at the source
4 Slices $12/ mo - 2 cores8GB memory - 160GB SSD8TB transfer - 10GbpsShared portChecked Verified Check overdue · last 1 Nov 2026 Value wrong? Unchanged since 1 Nov 2026 What does [s] mean? |
4
interserver.net checked 1 Nov 2026
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Source
interserver.net
Wording at the source
2 Slices $10/ mo - 1 core4GB memory - 80GB SSD4TB transfer - Hyper-VWindows VPS platformChecked Verified Check overdue · last 1 Nov 2026 Value wrong? Unchanged since 1 Nov 2026 What does [s] mean? |
| Storage (GB) |
40
interserver.net checked 1 Nov 2026
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Source
interserver.net
Wording at the source
1 Slice $3/ mo - 1 core2GB memory - 40GB SSD2TB transfer - 10GbpsShared portChecked Verified Check overdue · last 1 Nov 2026 Value wrong? Unchanged since 1 Nov 2026 What does [s] mean? |
160
interserver.net checked 1 Nov 2026
Source and check
Source
interserver.net
Wording at the source
4 Slices $12/ mo - 2 cores8GB memory - 160GB SSD8TB transfer - 10GbpsShared portChecked Verified Check overdue · last 1 Nov 2026 Value wrong? Unchanged since 1 Nov 2026 What does [s] mean? |
80
interserver.net checked 1 Nov 2026
Source and check
Source
interserver.net
Wording at the source
2 Slices $10/ mo - 1 core4GB memory - 80GB SSD4TB transfer - Hyper-VWindows VPS platformChecked Verified Check overdue · last 1 Nov 2026 Value wrong? Unchanged since 1 Nov 2026 What does [s] mean? |
| Storage type |
SSD
interserver.net checked 1 Nov 2026
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Source
interserver.net
Wording at the source
1 Slice $3/ mo - 1 core2GB memory - 40GB SSD2TB transfer - 10GbpsShared portChecked Verified Check overdue · last 1 Nov 2026 Value wrong? Unchanged since 1 Nov 2026 What does [s] mean? |
SSD
interserver.net checked 1 Nov 2026
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Source
interserver.net
Wording at the source
4 Slices $12/ mo - 2 cores8GB memory - 160GB SSD8TB transfer - 10GbpsShared portChecked Verified Check overdue · last 1 Nov 2026 Value wrong? Unchanged since 1 Nov 2026 What does [s] mean? |
SSD
interserver.net checked 1 Nov 2026
Source and check
Source
interserver.net
Wording at the source
2 Slices $10/ mo - 1 core4GB memory - 80GB SSD4TB transfer - Hyper-VWindows VPS platformChecked Verified Check overdue · last 1 Nov 2026 Value wrong? Unchanged since 1 Nov 2026 What does [s] mean? |
| Fees | |||
| Price per month |
3.00 USD
interserver.net checked 1 Nov 2026
Source and check
Source
interserver.net
Wording at the source
1 Slice $3/ mo - 1 core2GB memory - 40GB SSD2TB transfer - 10GbpsShared portChecked Verified Check overdue · last 1 Nov 2026 Value wrong? Unchanged since 1 Nov 2026 What does [s] mean? |
12.00 USD
interserver.net checked 1 Nov 2026
Source and check
Source
interserver.net
Wording at the source
4 Slices $12/ mo - 2 cores8GB memory - 160GB SSD8TB transfer - 10GbpsShared portChecked Verified Check overdue · last 1 Nov 2026 Value wrong? Unchanged since 1 Nov 2026 What does [s] mean? |
10.00 USD
interserver.net checked 1 Nov 2026
Source and check
Source
interserver.net
Wording at the source
2 Slices $10/ mo - 1 core4GB memory - 80GB SSD4TB transfer - Hyper-VWindows VPS platformChecked Verified Check overdue · last 1 Nov 2026 Value wrong? Unchanged since 1 Nov 2026 What does [s] mean? |
| Price per year |
not applicable
interserver.net checked 1 Nov 2026
Source and check
Source
interserver.net
Wording at the source
Cloud VPS is billed monthly. You can prepay credit to your InterServer account if you want future invoices covered automatically, but there is no quarterly or yearly discount.Checked Verified Check overdue · last 1 Nov 2026 Add this value? Unchanged since 1 Nov 2026 What does [s] mean? |
not applicable
interserver.net checked 1 Nov 2026
Source and check
Source
interserver.net
Wording at the source
Cloud VPS is billed monthly. You can prepay credit to your InterServer account if you want future invoices covered automatically, but there is no quarterly or yearly discount.Checked Verified Check overdue · last 1 Nov 2026 Add this value? Unchanged since 1 Nov 2026 What does [s] mean? |
not applicable
interserver.net checked 1 Nov 2026
Source and check
Source
interserver.net
Wording at the source
Cloud VPS is billed monthly. You can prepay credit to your InterServer account if you want future invoices covered automatically, but there is no quarterly or yearly discount.Checked Verified Check overdue · last 1 Nov 2026 Add this value? Unchanged since 1 Nov 2026 What does [s] mean? |
| Price per hour |
not applicable
interserver.net checked 1 Nov 2026
Source and check
Source
interserver.net
Wording at the source
No. Cloud VPS does not include a trial period or money-back guarantee. Service is billed month to month, and you can cancel from your account when the server is no longer needed.Checked Verified Check overdue · last 1 Nov 2026 Add this value? Unchanged since 1 Nov 2026 What does [s] mean? |
||
| Setup fee |
0.00 USD
interserver.net checked 1 Nov 2026
Source and check
Source
interserver.net
Wording at the source
Zero Setup FeesChecked Verified Check overdue · last 1 Nov 2026 Value wrong? Unchanged since 1 Nov 2026 What does [s] mean? |
||
| Extra IPv4 per month | unknown | ||
Amounts in your display currency are approximations (hover or tap for the original and the rate) · exchange rate of
Availability
Key countries
- United States unknown
- Germany unknown
- United Kingdom unknown
✓ available · ✗ not available · ? not known from the sources
Data centre countries
1 country: United States
Point at or tap a country.
Locations & network
| Attribute | Value |
|---|---|
| Data centre countries |
United States
interserver.net checked 1 Nov 2026
Source and check
Source
interserver.net
Wording at the source
Deploy in NYC, Dallas, or Los Angeles. Choose the VPS location that best fits your users, applications, and administrative team. InterServer keeps the region story simple: three practical U.S. option...Checked Verified Check overdue · last 1 Nov 2026 Value wrong? Unchanged since 1 Nov 2026 What does [s] mean? |
| Data centres |
3
interserver.net checked 1 Nov 2026
Source and check
Source
interserver.net
Wording at the source
3 U.S. regionsNYC, Dallas, and Los Angeles options.Checked Verified Check overdue · last 1 Nov 2026 Value wrong? Unchanged since 1 Nov 2026 What does [s] mean? |
| Infrastructure |
an own data centre
interserver.net checked 1 Nov 2026
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Source
interserver.net
Wording at the source
Ownednetwork and facility operationsChecked Verified Check overdue · last 1 Nov 2026 Value wrong? Unchanged since 1 Nov 2026 What does [s] mean? |
| IPv6 | unknown |
| DDoS protection |
Yes
interserver.net checked 1 Nov 2026
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Source
interserver.net
Wording at the source
DDoS protectionNetwork-level protection is included.Checked Verified Check overdue · last 1 Nov 2026 Value wrong? Unchanged since 1 Nov 2026 What does [s] mean? |
| Private network |
unknown
interserver.net checked 1 Nov 2026
Source and check
Source
interserver.net
Wording at the source
Most VPS upgrades can be handled when the server needs them. Add resources with more slices, or add paid options such as control panels and extra IP addresses.Checked Verified Check overdue · last 1 Nov 2026 Add this value? Unchanged since 1 Nov 2026 What does [s] mean? |
| Unmetered traffic |
|
| Traffic (TB per month) |
|
| Port speed (Mbit/s) | unknown |
| IPv4 addresses included |
1
interserver.net checked 1 Nov 2026
Source and check
Source
interserver.net
Wording at the source
One Linux cloud compute slice is $3 per month and includes 1 CPU core, 2GB memory, 40GB SSD storage, 2TB monthly transfer, a shared 10Gbps port, one public IP address, and root access.Checked Verified Check overdue · last 1 Nov 2026 Value wrong? Unchanged since 1 Nov 2026 What does [s] mean? |
Hardware
| Attribute | Value |
|---|---|
| CPU family |
not published
interserver.net checked 1 Nov 2026
Source and check
Source
interserver.net
Wording at the source
CPU cores, memory, SSD storage, and transfer increase with the selected slice count. Host-node processor models can vary, so use the current slice grid for the exact resources assigned to each plan si...Checked Verified Check overdue · last 1 Nov 2026 Add this value? Unchanged since 1 Nov 2026 What does [s] mean? |
| Host CPU |
not published
interserver.net checked 1 Nov 2026
Source and check
Source
interserver.net
Wording at the source
CPU cores, memory, SSD storage, and transfer increase with the selected slice count. Host-node processor models can vary, so use the current slice grid for the exact resources assigned to each plan si...Checked Verified Check overdue · last 1 Nov 2026 Add this value? Unchanged since 1 Nov 2026 What does [s] mean? |
| Dedicated cores | not published interserver.net checked 1 Nov 2026 Source and check Source interserver.net Checked Verified Check overdue · last 1 Nov 2026 Add this value? Unchanged since 1 Nov 2026 What does [s] mean? |
| vCPU cores |
|
| RAM (GB) |
|
| RAM type | not published interserver.net checked 1 Nov 2026 Source and check Source interserver.net Checked Verified Check overdue · last 1 Nov 2026 Add this value? Unchanged since 1 Nov 2026 What does [s] mean? |
| Storage (GB) |
|
| Storage type |
|
| API |
Yes
my.interserver.net checked 1 Nov 2026
Source and check
Source
my.interserver.net
Wording at the source
InterServer customer portal for managing hosting services — VPS, web hosting, dedicated servers, domains, DNS, SSL, mail, backups, licenses, and billing. Most pages are gated behind customer authentic...Checked Verified Check overdue · last 1 Nov 2026 Value wrong? Unchanged since 1 Nov 2026 What does [s] mean? |
| Snapshots & backups |
Yes
interserver.net checked 1 Nov 2026
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Source
interserver.net
Wording at the source
Backup pathAdd off-server storage with InterServer's Cloud Remote Backup Service when the VPS needs separate backups.Checked Verified Check overdue · last 1 Nov 2026 Value wrong? Unchanged since 1 Nov 2026 What does [s] mean? |
Privacy
| Attribute | Value |
|---|---|
| Sign-up needs |
an e-mail address
interserver.net checked 1 Nov 2026
Source and check
Source
interserver.net
Wording at the source
By placing an order, additional personal information is provided by your consent such as an email address.Checked Verified Check overdue · last 1 Nov 2026 Value wrong? Unchanged since 1 Nov 2026 What does [s] mean? |
| ID check |
not published
interserver.net checked 1 Nov 2026
Source and check
Source
interserver.net
Wording at the source
InterServer collects only the minimum amount of data needed in order to fulfill an order. Personal information such as IP addresses and IP location may be used in addition to create a fraud profile of...Checked Verified Check overdue · last 1 Nov 2026 Add this value? Unchanged since 1 Nov 2026 What does [s] mean? |
| Sign-up over Tor/VPN | unknown |
| Tor onion site | unknown |
Rules & complaints
| Attribute | Value |
|---|---|
| Copyright complaints (DMCA) |
takedown on notice
interserver.net checked 1 Nov 2026
Source and check
Source
interserver.net
Wording at the source
InterServer reserves the right to disable any material from Client's web space that is reasonably deemed unacceptable, illegal or has a DMCA take down notice. InterServer may suspend service due to u...Checked Verified Check overdue · last 1 Nov 2026 Value wrong? Unchanged since 1 Nov 2026 What does [s] mean? |
| Allowed uses |
mail servers, adult content, crypto mining
interserver.net checked 1 Nov 2026
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Source
interserver.net
Wording at the source
Adult content is not permitted on shared hosting. On all other services websites must follow 2257 Regulations which require producers of sexually explicit material to obtain proof of age for every mod...Checked Verified Check overdue · last 1 Nov 2026 Value wrong? Unchanged since 1 Nov 2026 What does [s] mean? |
| Warrant canary | unknown |
Payment
| Attribute | Value |
|---|---|
| Pay with |
BTC, ETH, LTC
interserver.net checked 1 Nov 2026
Source and check
Source
interserver.net
Wording at the source
Coinbase is an American publicly traded company that operates a cryptocurrency exchange platform. Some of the most popular coins are currently accepted, such as Bitcoin, Ethereum, and Litecoin.Checked Verified Check overdue · last 1 Nov 2026 Value wrong? Unchanged since 1 Nov 2026 What does [s] mean? |
| Payment chains | unknown |
| Other payment methods |
card, PayPal, bank transfer, local methods
interserver.net checked 1 Nov 2026
Source and check
Source
interserver.net
Wording at the source
United States - Currency: USD - PayPal - Visa Card - Master Card - American Express - Discover Card - Wire Transfer / ACH - Check / Money OrderChecked Verified Check overdue · last 1 Nov 2026 Value wrong? Unchanged since 1 Nov 2026 What does [s] mean? |
Promotions
What InterServer offers itself: referral bonus, welcome bonus, running promotions and partner programme. Values of the provider, with source; no affiliate link in it.
Partner programme: yes (own programme)
· 300 USD per customer · 90 days cookie Details
interserver.net checked 2 Nov 2026
Source and check
Source
interserver.net
Wording at the source
It's easy! You earn up to $300 for every new customer you send our way through your affiliate link. Just tell your friends, family, website visitors and social media followers about Interserver. Your...
Checked
Verified
What does [s] mean?
Trust
| Attribute | Value |
|---|---|
| Uptime guarantee |
99.9 %
interserver.net checked 1 Nov 2026
Source and check
Source
interserver.net
Wording at the source
InterServer designs the Cloud VPS platform around reliable infrastructure, monitoring, support, and a 99.9% uptime guarantee.Checked Verified Check overdue · last 1 Nov 2026 Value wrong? Unchanged since 1 Nov 2026 What does [s] mean? |
| Support channels |
email, live chat, ticket, phone
interserver.net checked 1 Nov 2026
Source and check
Source
interserver.net
Wording at the source
Or by email at e-mail or you can reach us by telephone at 877-NJ-COLO-1Checked Verified Check overdue · last 1 Nov 2026 Value wrong? Unchanged since 1 Nov 2026 What does [s] mean? |
-
Company founded 1999
interserver.net checked 1 Nov 2026
Source and check
Source
interserver.net
Wording at the source
InterServer was co-founded in 1999 by Mike Lavrik and John Quaglieri.
Checked Verified -
Host since 1999
interserver.net checked 1 Nov 2026
Source and check
Source
interserver.net
Wording at the source
Practical cloud and bare metal infrastructure since 1999.
Checked Verified
Company
| Founded | 1999
interserver.net checked 1 Nov 2026
Source and check
Source
interserver.net
Wording at the source
InterServer was co-founded in 1999 by Mike Lavrik and John Quaglieri.Checked Verified |
|---|---|
| Headquarters | United States
interserver.net checked 2 Nov 2026
Source and check
Source
interserver.net
Wording at the source
InterServer, Inc. PO BOX 1707 Englewood Cliffs, NJ 07632 U.S.AChecked Verified |
| Registered name | InterServer, Inc.
interserver.net checked 2 Nov 2026
Source and check
Source
interserver.net
Wording at the source
This is the web site of InterServer, Inc.Checked Verified |
| Registered address | InterServer, Inc., PO BOX 1707, Englewood Cliffs, NJ 07632, U.S.A
interserver.net checked 1 Nov 2026
Source and check
Source
interserver.net
Wording at the source
InterServer, Inc. PO BOX 1707 Englewood Cliffs, NJ 07632 U.S.AChecked Verified |
Ownership
| Ownership | Independent
interserver.net checked 1 Nov 2026
Source and check
Source
interserver.net
Wording at the source
- Privately operated infrastructure with hands-on technical leadership.Checked Verified |
|---|
Size
| Management | Mike Lavrik (Co-founder), John Quaglieri (Co-founder)
interserver.net checked 1 Nov 2026
Source and check
Source
interserver.net
Wording at the source
InterServer was co-founded in 1999 by Mike Lavrik and John Quaglieri.Checked Verified |
|---|
Host history
| Host launched | 1999
interserver.net checked 1 Nov 2026
Source and check
Source
interserver.net
Wording at the source
Practical cloud and bare metal infrastructure since 1999.Checked Verified |
|---|
Transparency
Transparency 98 %
1 of 9 key values not published
- Imprint / company details: yes
- Public fee schedule: yes
- Terms and conditions: yes
- Terms with version or date: yes
Sources last checked 2026-11-02
What users report
All reviewsRatings on platforms are not representative and sometimes manipulated; they never count as evidence for facts. People mostly write when something goes wrong: hardly anyone posts “KYC was easy and worked right away”, but ten users with verification problems do, often because a step was missed. So we never weigh criticism on its own, only against other offers in the same category. Only the average ratings on App Store, Google Play and Trustpilot count towards our score, damped and compared within the category. Single reports and community posts do not, so the score cannot be swayed by bought reviews.
Praised
- + Support11 authors in 90 days
- + Uptime & reliability5 authors in 90 days
- + Fees3 authors in 90 days
- + Performance2 authors in 90 days
- + Billing1 author in 90 days
Criticised
- − Support10 authors in 90 days
- − Uptime & reliability4 authors in 90 days
- − Billing3 authors in 90 days
- − Account access2 authors in 90 days
- − Control panel2 authors in 90 days
Distinct authors in 90 days. Happy users mostly praise in general terms, unhappy ones name details, so single topics collect more criticism.
- Billing issue: 3 authors in 90 days
- Outage: 3 authors in 90 days
- Account ban: 2 authors in 90 days
Experience reports
Quotes from original reviews, chosen by rule: short reviews in full, longer ones shortened (… marks cuts). Positive and negative in the ratio of the platform stars, without names; the full review is behind the link.
-
Trustpilot 5 of 5 stars · Excerpt „…InterServer responded promptly when we encountered issues with our hosting environment. John and Fasal helped resolve the problems and supported our move to a newer server with an updated database. Everything is now working well, and we’ve been able to automate deployments to our staging website.…“ + Support + Uptime & reliability
-
Trustpilot 5 of 5 stars · Excerpt „…I had several issues with my website, particularly because I had recently migrated to InterServer. However, their technical support team was always ready to help and resolved all the problems with my website.…“ + Support
-
Trustpilot 4 of 5 stars · Excerpt „…I have had a problem with their billing department, double billing me on several occasions and having difficulty getting money refunded for their error. This has happened twice in the last 4 months.…“ − Billing − Support
-
Trustpilot 5 of 5 stars · Excerpt „…They are so generous when it comes to billing issues, Anytime I've needed a refund they've instantly given it to me. Anything regarding to billing they instantly take care of you…“ + Billing + Performance
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Trustpilot 5 of 5 stars · Excerpt „…I wanted to state how happy I am with Interserver.net customer service and overall systems integrity and performance. The pricing is fair and reasonable. I'm a virtualmin user on one of my slices, and it has performed perfectly and has never gone down.…“ + Support + Uptime & reliability + Fees + Performance
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Trustpilot 1 of 5 stars · Excerpt „…It's been 24 hours I have created this VPS but have not been able to setup completely due to issues. Here are the issues I am facing after paying. 1. Server wasn't responding, ssh connection failing for hours. 2. No ipv6 setup completed event after creating ticket and agent confirming the same. 3. Timezone change on the UI doesn't work.…“ − Uptime & reliability − Control panel − Support
How the score is made up
7.0 of 10 · good
Weighted sum of the criteria, each 0 to 10 from proven values. A criterion without data is not scored and counts with the category median, not as 0.
The score uses the entry variant 1 Slice; sorting stays with it. With another variant: 4 Slices 6.5 · 2 Slices 6.7
Methodology and weights-
TrustWeight 25 %2.3 of 2.5 points
company seat, incidents, company and brand age, ownership, transparency
Trust in detail
- Incidents (12 months)Weight 10 % not scored
- Company age (up to 5 years)Weight 10 % 10.0
- Brand on the market (up to 3 years)Weight 10 % 10.0
- Brand age (up to 3 years)Weight 15 % not scored
- Domain historyWeight 10 % not scored
- OwnershipWeight 10 % 4.0
- Security evidenceWeight 15 % not scored
- TransparencyWeight 10 % 9.8
-
FeaturesWeight 20 %1.6 of 2.0 points
KVM, operating systems and own ISO, hourly billing, IPv6, DDoS protection, API, snapshots, private network
-
AnonymityWeight 20 %1.3 of 2.0 points
what sign-up asks for (username only, e-mail, name and address, phone), whether an ID is ever checked, access over Tor/VPN, onion site, payment with Monero
-
CostsWeight 10 %1.0 of 1.0 points
entry offer, billed monthly or yearly, whichever is cheaper for one year
-
LocationsWeight 10 %0.2 of 1.0 points
number of data centre countries
-
Freedom & due processWeight 10 %0.3 of 1.0 points
complaints judged under local law or forwarded instead of instant takedowns, Tor relays and exits, VPNs and mail servers allowed, warrant canary
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CommunityWeight 5 %0.4 of 0.5 points
average ratings on App Store, Google Play and Trustpilot, damped, neutral with too little data
Alerts
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We tell you what changes at InterServer and InterServer, with evidence for every alert.
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Changelog
Changed: Partner programme · Publishers.
Score
Before: 63.55After: 63.56Score
Before: 62.73After: 63.56Score
Before: 62.13After: 62.73New: Partner programme · Publishers.
Score
Before: 62After: 62.13New logo.
Market launch: January 1, 1999.
Headquarters: United States.
Score
Before: 61.66After: 62
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