Reviews
InterServer reviews 2026: 13 experience reports from Trustpilot and Google Play
What users report about InterServer on app stores, Trustpilot and in communities: ratings per platform, praised and criticised topics and detailed experience reports quoted with the link to the original.
Ratings on platforms
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App Store
3.1/ 5
15 ratings · 1 Nov 2026
- 5
- 40 %
- 4
- 7 %
- 3
- 7 %
- 2
- 13 %
- 1
- 33 %
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Google Play
1.3/ 5
12 ratings · 1 Nov 2026
- 5
- 0 %
- 4
- 0 %
- 3
- 9 %
- 2
- 0 %
- 1
- 91 %
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Trustpilot
4.3/ 5
2.532 ratings · 2 Nov 2026
- 5
- 84 %
- 4
- 3 %
- 3
- 1 %
- 2
- 1 %
- 1
- 10 %
Ratings on platforms are not representative and sometimes manipulated; they never count as evidence for facts. People mostly write when something goes wrong: hardly anyone posts “KYC was easy and worked right away”, but ten users with verification problems do, often because a step was missed. So we never weigh criticism on its own, only against other offers in the same category. Only the average ratings on App Store, Google Play and Trustpilot count towards our score, damped and compared within the category. Single reports and community posts do not, so the score cannot be swayed by bought reviews.
Praised
- + Support11 authors in 90 days
- + Uptime & reliability5 authors in 90 days
- + Fees3 authors in 90 days
- + Performance2 authors in 90 days
- + Billing1 author in 90 days
Criticised
- − Support10 authors in 90 days
- − Uptime & reliability4 authors in 90 days
- − Billing3 authors in 90 days
- − Account access2 authors in 90 days
- − Control panel2 authors in 90 days
Distinct authors in 90 days. Happy users mostly praise in general terms, unhappy ones name details, so single topics collect more criticism.
- Billing issue: 3 authors in 90 days
- Outage: 3 authors in 90 days
- Account ban: 2 authors in 90 days
Experience reports
Chosen by rule, never by hand: per platform at most 50 detailed reports of the last 12 months that describe a concrete experience, positive and negative in the ratio of the platform's stars. General praise or criticism without details is not shown. Short reviews are quoted in full, longer ones shortened to the passages with the experience (… marks cuts); the full review is behind the link.
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Trustpilot 5 of 5 stars · Excerpt „…InterServer responded promptly when we encountered issues with our hosting environment. John and Fasal helped resolve the problems and supported our move to a newer server with an updated database. Everything is now working well, and we’ve been able to automate deployments to our staging website.…“ + Support + Uptime & reliability
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Trustpilot 5 of 5 stars · Excerpt „…I had several issues with my website, particularly because I had recently migrated to InterServer. However, their technical support team was always ready to help and resolved all the problems with my website.…“ + Support
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Trustpilot 4 of 5 stars · Excerpt „…I have had a problem with their billing department, double billing me on several occasions and having difficulty getting money refunded for their error. This has happened twice in the last 4 months.…“ − Billing − Support
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Trustpilot 5 of 5 stars · Excerpt „…They are so generous when it comes to billing issues, Anytime I've needed a refund they've instantly given it to me. Anything regarding to billing they instantly take care of you…“ + Billing + Performance
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Trustpilot 5 of 5 stars · Excerpt „…I wanted to state how happy I am with Interserver.net customer service and overall systems integrity and performance. The pricing is fair and reasonable. I'm a virtualmin user on one of my slices, and it has performed perfectly and has never gone down.…“ + Support + Uptime & reliability + Fees + Performance
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Trustpilot 5 of 5 stars · Excerpt „…We recently were subjected to a brute force attack that took down our website. Patiently Interserver personnel worked our requests, suggesting steps we might take, and providing critical feedback of what they were seeing on the server side. We are so very pleased they are hosting our website.“ + Support
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Trustpilot 5 of 5 stars · Excerpt „…From the time I first contacted them until I could FTP the HTML files to the site was only a couple of days. They were good at answering my questions.“ + Support
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Trustpilot 5 of 5 stars · Excerpt „…Their support staff is there for you every step of the way. As our needs have scaled, so has our need for occasional support. And every time, they take care of it within the same day“ + Support
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Google Play 1 of 5 stars „definitely useless. says to please use web. what? you write an app just to tell me to use the web?“ − Control panel
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Trustpilot 1 of 5 stars · Excerpt „…It's been 24 hours I have created this VPS but have not been able to setup completely due to issues. Here are the issues I am facing after paying. 1. Server wasn't responding, ssh connection failing for hours. 2. No ipv6 setup completed event after creating ticket and agent confirming the same. 3. Timezone change on the UI doesn't work.…“ − Uptime & reliability − Control panel − Support
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Trustpilot 1 of 5 stars · Excerpt „…I boutgh a 3 usd dolars vps host per month what give me 36 usd dolars per yaer. and now they deactive my account asking me 36usd per month. … They dont give my money back sayng me credit card expires, but i answer to them saying I give mybank details. and this is the answer: Hello, We can only refund to the card.…“ − Billing − Account access
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Google Play 1 of 5 stars „app doesn't login ..error invalid or missing captcha“ − Account access
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Google Play 1 of 5 stars „the app doesn't allow me to login, it keeps asking for captcha that is not showing on the schedule.“ − Account access
- No reports for this selection.
- Trustpilot: ratio as the stars there (88 % positive)
- Google Play: ratio as the stars there (0 % positive)